Refund policy
Refund & Return Policy
We want you to feel confident shopping with Lumina Living.
1. Return Window
We offer a 30-day return policy.
You have 30 days after receiving your item to request a return.
2. Eligibility
To be eligible for a return:
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The item must be unused and in its original condition
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The item must be in its original packaging
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Proof of purchase is required
3. Return Shipping
Customers are responsible for return shipping costs.
Original shipping fees are non-refundable.
4. How To Start A Return
To initiate a return, please contact us at:
Our team will review your request and provide return instructions if approved.
Items sent back without prior authorization will not be accepted.